1. General Provisions

These Terms of Service govern the conditions of use of the website and services offered under the ajanslokal brand, operated by Lovemath LLC. By using our website and services, you are deemed to have accepted these terms.

2. Definitions

"ajanslokal", "we", "our": The ajanslokal brand operated by Lovemath LLC
"Services": All digital marketing and local SEO services offered by ajanslokal
"User", "you", "your": Individuals or legal entities who visit our website or use our services
"Content": All text, visual, video, and other materials on our website
"Platform": The ajanslokal website and all related digital applications

3. Scope of Services

ajanslokal offers the following services for small and medium-sized businesses:

Google Business Profile management and optimization
Local SEO services
Website creation and management
Reputation management and review monitoring
Digital marketing consulting
Business performance analysis and reporting

4. Account Creation and Security

4.1 Account Requirements

You must create a valid account to use our services
You can sign in with your Google account
The information you provide must be accurate and up to date
You must be over 18 years of age or have the approval of your legal representative

4.2 Account Security

Your account security is your responsibility
You are responsible for all activities that occur in your account
You must immediately notify us in case of unauthorized access

5. User Obligations

You agree to comply with the following rules when using our services:

Comply with all applicable laws and regulations
Provide accurate and up-to-date information
Respect the rights of others
Not misuse or manipulate the services
Not spread spam, malware, or malicious content
Not create fake or misleading reviews
Not attempt to gain unauthorized access to our systems

6. Payment and Subscription

6.1 Pricing

Service fees are listed on our website
All prices are in Turkish Lira and include VAT
Payments are processed securely through Stripe

6.2 Subscription Terms

Subscriptions are offered on a monthly or annual basis
Subscriptions renew automatically
Cancellation must be made before the next billing period

6.3 Refund Policy

You can receive a full refund within the first 14 days if you are not satisfied
Refund requests must be made to info@ajanslokal.com
Refunds are processed within 5-10 business days

7. Intellectual Property Rights

7.1 ajanslokal Rights

All content, design, logos, software, and other materials on our website are the property of ajanslokal or its licensors and are protected by copyright.

7.2 User Content

You represent that you own or have the necessary permissions for the intellectual property rights of the content you upload to our platform (business information, images, etc.).

8. Limitation of Liability

To the maximum extent permitted by law:

Our services are provided "as is"
Specific results are not guaranteed
We are not responsible for changes on Google or other third-party platforms
We are not liable for indirect, special, or punitive damages
Our liability is limited to the service fee you have paid

9. Service Interruptions

Service interruptions may occur due to maintenance, updates, or technical issues. Scheduled maintenance will be announced in advance. We are not liable for any damages that may arise from interruptions.

10. Account Suspension and Termination

We may suspend or terminate your account in the following situations:

Violation of these terms
Failure to fulfill payment obligations
Illegal activities
Providing false or misleading information
Prolonged inactivity

11. Changes

We reserve the right to change these Terms of Service at any time. When significant changes are made, you will be notified on our website or via email. Continuing to use the services after changes are published means that you have accepted the new terms.

12. Governing Law and Dispute Resolution

These terms are subject to the laws of the Republic of Turkey. In the event of any dispute, Istanbul Courts and Enforcement Offices shall have jurisdiction.

13. Contact

For questions about these terms, you can contact us:

Email: info@ajanslokal.com
Website: www.ajanslokal.com

14. Marketing Communications

Transactional email — account security, sign-in links, order confirmations, payment notifications, and service notices — is required for the use of the service and is sent regardless of marketing-email preferences. Marketing email (monthly progress reports, product updates, campaigns, etc.) is sent only with your explicit consent, captured via a separate, unticked checkbox at signup or purchase. You may withdraw consent at any time, free of charge, without affecting your service: the "Unsubscribe" link in every marketing email, the preference center at /dashboard/email-settings, or by emailing info@ajanslokal.com with the subject "unsubscribe". Opt-out is processed in our systems within seconds and, in all cases, no later than 3 (three) business days. For full details on your rights and data processing, see Section 13 of our KVKK Disclosure Notice.