AI review reply approval checklist
Review AI-assisted Google review replies before publication. Check facts, privacy and promises, and record the approved version.
AI review reply approval checklist
Editable CSV worksheet. The first two rows are previewed below; examples are not real customer data.
| Draft reference | Version | Check | Decision | Required change | Reviewer role | Review date | Submitted date | Live check date |
|---|---|---|---|---|---|---|---|---|
| — | — | Facts are supported by the review or verified business records | — | — | — | — | — | — |
| — | — | No invented visit, employee, remedy or result | — | — | — | — | — | — |
Instructions, example and import steps
Check a draft before anyone posts it. This sheet works with a manually written or AI-assisted reply and does not generate, approve or send a response for you.
Use the worksheet
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Give the draft an internal reference and version. Keep the original review and any private case evidence in your existing authorized systems; use only the minimum reference here.
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Assess safety allegations, discrimination, threats, payment disputes and sensitive personal matters before drafting. Refer these to the responsible manager; do not ask an AI to decide the outcome.
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For each check, mark Pass, Revise, Hold or Not applicable and record the needed change. Unknown facts and unapproved commitments require revision or a hold.
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After editing, recheck the final version. Record the actual human decision and approved version; a completed checklist is not a platform approval.
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The authorized publisher submits separately. Record Submitted and later Verified live as different events. If the text changes again, review that new version.
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Use your own retention policy and restricted access. The downloaded file stays under your control; it does not grant Ajanslokal access or authorize publication.
Open and reuse
Download ai-reply-approval-checklist.csv and keep an untouched master copy. Open or import it as UTF-8, comma-separated CSV in your spreadsheet app. All columns are text; no formulas, macros or external data connections are included. Set reference, phone and date columns to Text if your app changes them. Delete synthetic example rows before using your own records. Add rows as needed and restrict access to completed copies.
CSV files do not preserve column widths or text wrapping. After importing, select the populated cells including headers and turn on wrapping (Google Sheets: Text wrapping → Wrap in the toolbar). Widen columns containing long descriptions and check that every row is fully visible. Save your working copy in the spreadsheet application’s native format to retain this layout; downloading it again as CSV does not retain formatting.
Worked decision
Synthetic draft: “Your refund will arrive today.” If no authorized refund decision and timing exist, hold that promise. A narrower response can acknowledge the concern and explain how to contact the business privately without claiming that a refund was approved.
Scope and privacy
Do not post private reviewer information or disclose private case records. A generic reply is not appropriate for every sensitive case. No response-time, legal compliance or ranking guarantee is made.
Sources checked October 18, 2026
Use this checklist after a reply has been drafted and before an authorized person submits it. It is useful when a team member or AI tool writes the first version and someone else owns the final decision.
When to use an approval check
Download the editable CSV and expand the worksheet instructions on this page. Keep the reusable safety, fact and publication checks. Fill the blank fields for the actual draft version and human decision. No account or customer-data upload is needed to download it.
Make the approval specific
Approval belongs to a particular version of the text. If a refund promise, personal detail or explanation changes after approval, check the new version. A checked box does not authorize a refund, establish a fact or prove that Google has published the reply.
Keep the working copy under your control
Import as UTF-8, comma-separated CSV. Set reference, phone and date columns to Text if your spreadsheet app changes them. Use your own restricted workspace and retain only necessary references. This file does not send replies, update profiles or verify platform access.
Explore the review-management workflow for the related next step. Check current requirements and supported channels before choosing software; the worksheet can also be used manually.
Author
Ajanslokal
We create content about digital marketing strategies and solutions for local businesses.
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